Raw Thrills Product Warranty
Other than abuse, acts of God, or improper servicing, our company (Progameroom.com) warrants all Raw Thrills game arcade games & electronics for one (1) year and all other game components for (90) days from the date of purchase. We are, in an agreement with Raw Thrills, will act as a Factory Authorized Service Center honoring all Raw Thrills warranties. Mars Electronics, Conlux, Kortek, and Wells Gardner Factory Authorized Service Center Betson, in agreement with Mars Electronics, Conlux, Kortek, and Wells Gardner, will act as a Factory Authorized Service Center honoring all Warranty Policies set forth by the original manufacturer.
Repair Warranty Policy
All Vending component repairs (Logic boards, Bill validators, and coin mechs) are warranted for ninety (90) days; all other items are warranted for thirty (30) days from date of completion including road service. Items warranted are specific to the initial repair only and any additional problems or failures that may result that are unrelated to the original repair are not covered.
Improper servicing or abuse will VOID any and all existing Warranties. The Customer is responsible for all Freight charges incurred under these Warranty Policies.
All warranty claims must be made when the item is brought to its manufactrer for service. The customer must provide the machine serial number to verify the warranty. Failure to make a warranty claim or provide the serial number at the time of service will result in warranty service not being honored.
Return Policy
All claims must be made within ten days from receipt of the product. Authorized returns are subject to a 30% restocking fee. A Return Authorization number is required.
Fraudulent or Improper Use of Machines
Buyer hereby acknowledges and agrees that the Seller shall not be responsible for any damages, losses, or liability incurred by Buyer as a result of improper, fraudulent or criminal use of the Equipment by anyone, including but not limited to direct, incidental or consequential damages and losses arising out of any person's improper, fraudulent or criminal use or conduct with respect to the Equipment.
Title to the equipment covered by this invoice is retained by the seller until the payment in full of amount hereof with exceptions by the purchaser of equipment to conditions herein stated.