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Microsoft Xbox & Accessories Warranty

Checking your warranty status

You'll need to register your Surface, Surface Type Cover, Xbox Console, or Kinect to your Microsoft account. For more info on registering your device, go to Manage devices used with your Microsoft account.

When you've registered your device, go to and select it to see its warranty status.

Proof of purchase

In order to update your warranty, you will need to provide a valid sales/purchase receipt from an authorized retailer. If your retailer isn’t on this list, don’t worry, you can send it to us anyway and we will validate it if it meets the following criteria.

A valid sales/purchase receipt will clearly indicate the retailer name, the purchase date, and the item purchased as shown in the example below (in English only). If the sales/purchase receipt does not clearly indicate these requirements, it will not be accepted.

Your receipt (or proof of purchase) should state the store where the device was purchased, the date, and have the device listed (or itemized).

Compare products

{"one"=>"Select 2 or 3 items to compare", "other"=>"{{ count }} of 3 items selected"}

Select first item to compare

Select second item to compare

Select third item to compare