WARRANTY, REPAIR, AND RETURN POLICY
90-day warranty on all electronic components. All warranty periods begin on the date of purchase from Incredible Technologies, Inc. There is a minimum $75.00 service charge for all non-warranty repairs or returns. For all servicing, return to Incredible Technologies, Inc. ANY non-factory repair or attempted repair voids warranty.RETURN MERCHANDISE AUTHORIZATION
All returned merchandise must have a Return Merchandise Authorization (RMA) number marked clearly on the outside of the package. You must obtain all RMA numbers from Incredible Technologies. Please have the product's Cabinet Identification Device (CID) number available when calling for an RMA number. Merchandise returned without an RMA number will not be accepted. Your Warranty may be void if serial number or security labels are tampered with or removed. Opening the Nighthawk Chassis system will void your warranty.
All Advance replacement hardware will be shipped to the customer address on file unless specified otherwise. Advance replacement hardware will be billed to the customer until Incredible Technologies, Inc. receives the returned merchandise, at which time a credit will be issued. All repairs and/or replacements will ship as soon as possible after receipt or request (subject to availability).
PAYMENT FOR AND STORAGE OF REPAIR MATERIALS
Materials sent to IT for repair must be paid for according to current price schedules and in a reasonable time. Storage fees for repaired equipment will be charged at a rate of $50.00 (Fifty US Dollars) per calendar month or fraction thereof after 90 (Ninety) days from notice to the customer that the repairs are complete. IT reserves the right to resell repaired equipment to cover accumulated storage charges when the accumulated storage charge reaches 100% (One Hundred Percent) of the repaired items’ then-current replacement cost.
