Fat Cat, GLD Games & Viper product warranties
Each product has its own warranty length. Most Viper and Fat Cat darts have lifetime barrel warranties. Most Viper dartboards have 90 day warranties. Many cues have lifetime or three year warranties. To see the length of a product's warranty, please visit the section below on our website or look in your product manual.
IF you would like to validate your product warranty please click here to be taken to the appropriate form to do so
If no warranty is specified, that means the product does not have a warranty.
Which GLD Games/ Viper/ Fat Cat products are covered?
Most Viper and Fat Cat darts are backed by a Lifetime Barrel Warranty.
What's Covered
Missing pieces. Defective material or workmanship such as breaks, cracks, or chips in the barrels.
What's Not Covered
The natural wear of a dart tip, flight, shaft, or the barrel coating due to normal use, abuse, or neglect
Most Viper electronic dartboards are backed by a 1 year warranty. Most Fat Cat electronic dartboards are backed by a 90 day warranty.
What's Covered
Missing pieces. Defective material or workmanship such as faulty electronics.
What's Not Covered
Normal wear and tear on the item or damage caused by neglect, abuse, or misuse. Misuse includes but is not limited to: Storing the dartboard outside, using steel tip darts, using soft tip darts heavier than the suggested gram weight.
Most Viper dartboard cabinets are backed by a 90 day warranty.
What's Covered
Missing pieces. Defective material or workmanship such as warped wood or misplaced hardware.
What's Not Covered
Normal wear and tear on the item or damage caused by neglect, abuse, or misuse. This includes but is not limited to: Storing the dartboard cabinet outside, holes or scratches in the cabinet as a result of normal play.
Most Fat Cat billiard tables are backed by a 90 day warranty. On top of that, any table with an Accuslate playing surface comes with a 7 year warranty on the Accuslate.
What's Covered
Missing pieces. Defects in material and workmanship such as a warped or bowing playing surface. Please make sure to read your product manual in order to access certain accessories stored within the table for shipping.
What's Not Covered
Normal wear and tear on the item or damage caused by neglect, abuse, or misuse. This includes but is not limited to: Incorrect or improper assembly; storing the table outside; holes, scratches, or wear on the felt or table as a result of normal play; and putting excessive weight on the table.
7 Year Accuslate Warranty
The manufacturer warrants to the original retail purchaser that the Accuslate playing surface of your game table will remain flat, within a tolerance of +/- 30/1000 of an inch, measuring from any flat plane within the Accuslate playing surface for a period is seven (7) years from the date of original purchase.
Most Fat Cat multi-game tables are backed by a 90 day warranty.
What's Covered
Missing pieces. Defects in material and workmanship such as a warped or bowing playing surface. Please make sure to read your product manual in order to access certain accessories stored within the table for shipping.
What's Not Covered
Normal wear and tear on the item or damage caused by neglect, abuse, or misuse. This includes but is not limited to: Incorrect or improper assembly; storing the table outside; holes, scratches, or wear on the felt or table as a result of normal play; and putting excessive weight on the table.
Most Fat Cat Foosball tables are backed by a 90 day warranty.
What's Covered
Missing pieces. Defects in material and workmanship such as a warped or bowing playing surface.
What's Not Covered
Normal wear and tear on the item or damage caused by neglect, abuse, or misuse. This includes but is not limited to: Incorrect or improper assembly; storing the table outside; holes, scratches, or wear on the table as a result of normal play; and putting excessive weight on the table.
Most Viper or Fat Cat air hockey tables come with a 90 day warranty.
What's Covered
Missing pieces. Defects in material and workmanship such as a warped or bowing playing surface.
What's Not Covered
Normal wear and tear on the item or damage caused by neglect, abuse, or misuse. This includes but is not limited to: Incorrect or improper assembly; storing the table outside; holes, scratches, or wear on the table as a result of normal play; and putting excessive weight on the table
Are there any conditions and or limitations to my warranty?
Our policy states that you must first provide proof of purchase in order to activate any warranty claim. Without proof of purchase, GLD Games will be unable to cover any parts, repairs, or refunds.
In general, GLD Games warranty policy states: The Manufacturer warrants to the original retail purchaser that this product is free from defects in material and workmanship under normal use and conditions for a period of [Warranty Length] from the date of the original purchase. The Manufacturer's liability is limited to the repair or replacement, at its option, of any defective product and shall not include and liability for indirect, incidental or consequential damage of any kind.